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Meet The Team

Team 2

Meet The Team

Ingrid HayI have been working in the travel industry for over 20 years and have owned what is now known as New Farm Travel since 2002. I am proud to work with an amazing team who focus on delivering specialist holiday packages in a professional and caring manner. Travel is my passion and my goal is to visit all 7 continents of the world with Antarctica planned in 2017. I also specialise in group walking holidays. In 2015 I have walked/escorted Freycinet National park and the smugglers walk on the Cornish coastline of Britain. Other travels include visiting colourful Cuba, Europe River Cruise from Basel to Amsterdam, coaching touring Spain, a week of French classes in Aix en Provence, and an Ocean Cruise in Scandinavia……………………..Just like my clients I love travel!

Jenny Gill:   After 37 years in the Travel Industry I still have a great passion for this pastime we all love so much. Over the years I have seen many changes to our industry in destinations as well as the planes, trains, ships and automobiles we use to get there! My job allows me to travel to many far away and exotic destinations, do the research and come back to New Farm to share with you. I am very enthusiastic to work with my clients in constructing unique Itineraries, often drawing on my own travel experiences.  My goal is to create a journey for you, one that will exceed your expectations whether you are flying, driving, training, cruising or walking.

Recent memorable trips have found me in South America visiting Patagonia, Chile, Peru, Ecuador, The Amazon and Galapagos Islands, 
Also Africa, flying into luxurious tented camps for wildlife safaris, appreciating an African sunset while enjoying sundowners on the Zambezi River, River Cruising through Egypt and bargaining in Morocco. 

Cruising has become such a huge part of our travel lives – having sailed on in excess of 30 ships, including small boats in Hawaii, 
Ships in Alaska, the Mediterranean, South East Asia and the Pacific, River Cruises in Europe, and Yachts in the Whitsundays to name but a few, I am well placed to find just the right cruise for you.

I love to get to know new clients, work with them to plan a perfect holiday and enjoy their stories along the way. I look forward to meeting you too.

Jorge Noval

H.Jorge NovalMy travel career spans more than 35 years, primarily in sales related positions. I have worked in Argentina as well as other South American countries, Spain and Australia. 

While I first cut my teeth with international airlines, my experience includes travel wholesalers, tour operators, events (including 2 World cups and a Rotary World Congress), time share, sports tours, backpackers, corporate travel and finally high end leisure. 

Having held management positions for many years I settled as a concierge style retail consultant. 

Have travelled to most of South America, Australia, New Zealand, Fiji, Tahiti, Indonesia, Philippines, Hong Kong, Singapore,  Thailand, China, Japan, USA, Canada, Hawaii, Europe, the Middle East including  Israel, East and Southern Africa.

Coleen Radford

Coleen RadfordI started my travel journey over 40 years ago as a Flight Attendant. I have more recently worked in retail travel, and joined the team at New Farm Travel 3 years ago.

Who doesn’t enjoy travelling? The world is full of great adventures and I love helping people to plan their dream holiday. Personal service and attention to detail is the key to a well planned itinerary. I have travelled the world and my personal destination experience allows me to put together a trip you will never forget! I am like your Personal Assistant in the travel industry, paying special attention to your needs so that I can tailor a holiday to suit; from providing luxury travel at the best value, to travelling with children. Having travelled with my own children often, I have firsthand knowledge of what engages them when travelling. 

Putting together complicated itineraries involving flights, cruises, tours, independent travelling and unique experiences for all age groups… and then ensuring that everything dovetails smoothly is a challenge I enjoy!

Barbara Le Masle

Barbara Le Masle: Barbara has many years experience in the travel & hospitality industries.  Having worked as a travel consultant in both the leisure and corporate spheres Barbara has an up to date knowledge of airlines and airfares. She has specialist training and loves advising clients on smaller ship cruising & adventure travel to exotic locations, such as Antarctica, Alaska, along the coasts of South America & Africa. 

Barbara has travelled all over Australia & extensively overseas and has a particular interest in France, having family there. 


Karen Ward: The Travel bug first took over 28 years ago when I travelled for my work in the Film Industry…I loved the location survey aspect of the job, trapping over sand dunes, cities, country towns looking for that perfect location, producing training programs for the Australian Resorts and other holiday destinations.
Now I am location surveying for my clients you could say. My passion for the travel industry now spans 21 years assisting clients find their perfect holiday destination, create life-long memories and take their holiday dreams and turn them into their reality.