We are a multi-award winning, independently owned, boutique agency catering to the discerning traveller. With over 90 years of combined expertise we pride ourselves on creating bespoke experiences by delivering innovative travel solutions.
Ingrid Hay started with a team of 2 and has steadily grown to become a multi-award winning travel agency. Our many awards are evidenced by the valuable relationships we've developed with both our partners in industry and our loyal clients who rewarded us with the highest honour, being the winners of the National Travel Industry Awards (NTIA) QLD Travel Agency of the Year – People’s Choice Award in 2017 and 2018.
We are proud members of the Helloworld and American Express Travel Group, CLIA (Cruise Lines International Association) and are committed to ongoing AFTA (Australian Federation of Travel Agents) ATAS accreditation. These accreditations provide you with the assurance that you’re in safe hands.